Privacy Policy
Effective Date: 13/06/2025

1. Introduction

Soloist ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By accessing or using the Soloist app, you agree to the practices described in this policy.

2. Information We Collect

• Personal Information: When you register or use our services, we may collect information such as your name, phone number, gender, email address, payment details, and location information.
• GPS Location Data: With your permission, we use your device’s GPS to determine your precise geographic location. This helps us provide location-based services, such as showing nearby service providers or jobs.
• Cookies and Usage Data: We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and collect usage statistics.

3. How We Use Your Information

We may use the information we collect to:

• Provide Services: Deliver, maintain, and improve our services, process transactions, and respond to inquiries.
• Location-Based Features: Offer services tailored to your geographic area using GPS location.
• Personalization: Customize content, advertisements, and user experience based on your preferences.
• Analytics: Analyze usage trends and improve platform performance.
• Security: Detect, prevent, and address fraud, unauthorized access, and potential threats.

4. Information Sharing

• Service Providers: We may share your information with trusted third-party service providers who help us operate, maintain, or improve our services.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.
• Business Transfers: While Soloist does not intend to sell the business, in the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

5. Your Rights

• Access and Updates: You can view and edit your personal information through your account settings.
• Data Deletion: You may request the deletion of your personal information, subject to legal obligations that may require us to retain some data.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. We may also retain data to comply with legal obligations, resolve disputes, and enforce agreements.

7. Children’s Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data collection, we will promptly delete the information.

8. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission or storage is completely secure. Use of our platform is at your own risk.

9. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies before sharing any personal information

10. Push Notifications

We may send push notifications with updates, reminders, or other relevant content. You can manage or disable these notifications through your device’s settings.

11. OTP Login

To enhance security, Soloist uses a One-Time Password (OTP) system. An OTP is sent to your registered phone number or email address during login, ensuring secure and authorized access.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically. Continued use of our platform after changes indicates your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy, please contact us at:
Email: [email protected]